Whitepapers

451 Research Whitepaper: Trends for European Hosters and Managed Service Providers

As European businesses increasingly adopt cloud-based infrastructure and hybrid IT the role of the service provider is shifting away from simply providing compute, storage, and networking services.

Technology such as hardware virtualisation and the rise of everything-as-a-service have changed customer perception of what to expect from their provider. IT service providers can use this knowledge to gain competitive advantage.

In this white paper we will explore:

The importance of the managed services market to European businesses
How total experience solutions will become a key differentiator
Why you should collaborate with channel partners
Service management requirements are creating a new opportunity for enterprises