The State of Data and AI in Financial Services
Organisations today create more data than ever before. Performant access to that data yields an acceleration of business value, adoption of AI, and winning the ever-elusive competitive edge.
Financial services organisations and their IT leaders are actively executing AI strategies, but underpinning this innovation are challenges related to insufficient investments to underlying infrastructure, Data Gravity, and pain points related to the right infrastructure in the right locations.
In the State of Data and AI in Financial Services, Digital Realty surveyed 362 IT decision makers in financial services to understand how they are rethinking their data strategies in light of the race to harness AI. We found:
But, when harnessed correctly, 54% of those surveyed believe the data insights will have the biggest impact on improving customer experiences and services.
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